The short version

Thirty days, uninstalled, in original packaging. If we got it wrong, we pay the return shipping. If you ordered the wrong part without checking with us, you pay the return shipping. Either way, you get your money back.

Our fitment promise

If you sent us your VIN or vehicle details before ordering and we confirmed fitment, and the part turns out not to fit, that is on us. Full refund including all shipping costs, or a free exchange for the correct part. Your choice.

Standard returns

•        You have 30 days from delivery to start a return.

•        Parts must be uninstalled, unused and in their original packaging with all hardware and documentation.

•        Contact us at returns@obscureparts.com with your order number before sending anything back. We will confirm the return address, which may differ from our business address.

•        Change-of-mind and unconfirmed-fitment returns: buyer pays return shipping. Original outbound shipping is non-refundable.

•        Wrong item received or item arrived damaged: we pay return shipping and refund in full, or replace at no cost. Photograph any transit damage within 48 hours of delivery and send it with your claim.

Non-returnable items

Electrical and electronic components that have been fitted or connected cannot be returned, in line with standard parts industry practice, as correct function cannot be verified after installation. Gaskets, seals and other single-use items cannot be returned once fitted. None of this affects your rights where an item is genuinely faulty.

Refund processing

Refunds are issued to the original payment method within 14 days of the returned part arriving back with us and passing inspection. Your bank or card issuer may take a few additional days to post the credit.