Returns Policy

Returns Policy

At Obscure Parts, we stand behind the parts we supply. Our returns policy is straightforward and fair.

VIN-Verified Purchases

When you place an order, you are asked to confirm one of the following:

  • You have supplied your VIN (Vehicle Identification Number) for fitment verification, or
  • You do not require a VIN check and are confirming fitment yourself.

This confirmation is completed via a checkbox at the time of purchase.

Our Guarantee

If you supplied your VIN and we verified fitment, and the part does not fit your vehicle, we will:

  • Issue a full refund for the part, and
  • Arrange collection of the part at no cost to you.

Non-VIN-Verified Purchases

If you confirmed at checkout that you did not require a VIN check, you accepted responsibility for fitment verification. In this case, returns may not be accepted unless the part is faulty or not as described.

Faulty or Incorrectly Described Parts

If a part is faulty or materially different from its description, please contact us and we will resolve the issue promptly.

How to Initiate a Return

To start a return, please contact us at support@obscureparts.com with your order number and details of the issue. We aim to respond within 2 business days.

International Orders

For international orders, return shipping logistics will be discussed on a case-by-case basis. Please contact us before returning any item.